Outcomes Measurement in the Human Services, 2nd Edition
Cross-Cutting Issues and Methods in the Era of Health Reform
Foreword
Acknowledgements
1 Introduction
Jennifer L. Magnabosco and Ronald W. Manderscheid
PART I: Overarching Issues and Methods
2 Outcomes Measurement in the Human Services: Lessons Learned from Public and Private Sectors
Harry P. Hatry
3 Qualitative Approaches to Outcomes Evaluation
Michael Quinn Patton and Jean Gornick
4 Quantitative Approaches to Outcomes Measurement and Evaluation: A Commentary
Brian T. Yates
5 Outcomes Measurement in the Human Services: The Role of Evidence-based Practice
Bruce A. Thyer
6 Building Capacity for Outcomes Measurement in Human Service Organizations: The Getting to Outcomes Method
Joie Acosta and Matt Chinman
7 Leadership in the Human Services: Models for Outcomes-driven Organizational Cultures
Thomas Packard and Richard H. Beinecke
PART II: Outcomes Measurement in Health
8 The Patient-centered Medical Home: Implications for Behavioral Health and the Measurement of Integrated Care
John Bartlett
9 Health and Quality-of-Life Outcomes: The Role of Patient-reported Measures
Dasha Cherepanov and Ron D. Hays
10 Outcomes Measurement and Gerontology: What the United States Needs as It Grows Older
Barbara Berkman and Daniel B. Kaplan
11 Complementary Alternative, and Integrative Medicine: Current Challenges for Outcomes Measurement
Ian D. Coulter and Raheleh Khorsan
12 Research-to-Practice Example: Screening and Outcomes Assessments in Cancer Care
James R. Zabora
PART III: Outcomes Measurement in Mental and Behavioral Health
13 New Directions for Outcome-oriented Mental Health System Transformation
Timothy A. Kelly
14 Toward Integrated Outcome Measurement for Mental Health and Substance Use Services and Systems
James Siemianowski and Thomas A. Kirk Jr.
15 Rapid Assessment Instruments as Outcomes Measures: Past and Current Uses
Kevin Corcoran and Nikki Hozack
16 Outcomes Measurement and the Mental Health Consumer Movement: Research, Recovery and Recognition in the Human Services
Jean Campbell
17 Research-to-Practice Example: Not by Outcomes Alone—Using Peer Evaluation to Ensure Fidelity to Evidence-based Assertive Community Treatment Practice
Gregory B. Teague and Maria Monroe-DeVita
PART IV: Outcomes Measurement in Child and Family Services
18 Outcomes Measurement for Child and Family Services: Successful Approaches for Practice, Management, and Policy
Rose M. Ethridge, Cynthia Klein, Jacqui LaCoste, and Julie T. Marks
19 Cost and Outcomes Analysis of Child Well‑Being
M. Rebecca Kilburn
20 Practice-to-Research Example: Implementation of Child and Family Services Reviews: Progress and Challenges
Brenda G. McGowan and Elaine M. Walsh
Part V: Special Topics in Outcomes Measurement in the Human Services
21 The Veterans Health Administration: Lessons Learned from Implementing Performance Measurement, Electronic Health Records, and Evidence-based Practice
Joseph Francis
22 Measuring Outcomes in Criminal Justice
Susan Turner
23 U.S. Faith-based Human Services: The Current State of Outcomes Assessment
Richard Flory, Hebah Farrag, Brie Loskota, and Tobin Belzer
24 Social, Health, and Mental Health Outcomes: Global Linkages
Vijay Ganju
25 Concluding Comments
Jennifer L. Magnabosco and Ronald W. Manderscheid
The Editors
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