"Social work practitioners promoted to supervisory positions receive insufficient
training for the complex administrativeeducational roles. In Interactional
Supervision, Shulman provides a clearly written, effectively organized, and poignantly
illustrated model of supervisory practice. Interactional Supervision explores
day-to-day problems confronted by supervisors (for example, helping staff cope with
traumatic case incidents, dealing with defensive staff members) and provides creative and
skillful methods for dealing with them. Shulman's interactional analysis is informed by a
dynamic theoretical perspective, rigorous empirical inquiry, and rich practice experiences
and wisdom."Alex Gitterman, Professor, School of Social Work
Columbia University, New York
"This book is notable for its originality, its clarity, and the scores of detailed
examples, which readily translate into practical experience for the new or experienced
social work practitioner. Dr. Shulman has brilliantly drawn from his consulting background
and his command of the interactional framework to provide a readable and interesting text,
as well as a truly serviceable approach to social work supervision."
Barbara W. White, PhD, ACSW
President, National Association of Social Workers
"Interactional Supervision is a wise and practical guide on the how-to-do
of supervising in the human services. Dr. Shulman has focused on his considerable practice
insight upon the vortex of person and organization with a scholarly yet highly readable
treatment of the real world of social work supervision. This book significantly advances
our understanding of this complex area of organization practice."
Stephen Holloway, Dean, School of Social Work
Barry University, Miami Shores, FL
"In his book on supervision, Professor Shulman has achieved an unusual integration
of practice and social science. He is one of the outstanding scholarpractioners in
social work. In his book, he draws on a reservoir of rich experience in the field,
original research, and theory. Professionals will find this work to be both practically
useful in dealing with difficult problems in supervision and intellectually
stimulating."
Harry Specht, Dean, School of Social Welfare
University of California, Berkeley
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