Workplace Diversity

Issues & Perspectives

Preface
Alfrieda Daly

Introduction

Part I: Construction of Diversity Paradigms

• A Group Psychological Perspective on Multiculturalism: What Will It Take for the HighPriests and Priestesses to Change Their Minds?
  Clayton P. Alderfer

Part II: Origins of Diversity and Its Influence in the Workplace

• Diversity and Challenges of New Immigrants in the Changing American Workplace
  Richard A. English and Fariyal Ross-Sheriff
• Supervision and Management of American Indian Social and Human Services Workers
  Joyce Z. White
• Latinos in the Work Force: A Systemic Overview of Potentials and Barriers to Access
  Yolanda Mayo-Quiñones
• Organizational and Social Barriers Confronting People with Disabilities in the Workplace
  Dawn Howard
• Some Common Misperceptions about Deafness in the Workplace: Attitudinal Barriers Resistant to Change
  Michael Schwartz

Part III: Policy Issues

• Historical Review of U.S. Policy on Diversity
  Ernest F. Dunn
• Social Issues, Social Policy, and Workplace Diversity
  John E. Tropman
• Working It Out: What Managers Should Know about Gay Men, Lesbians, and Bisexual People and Their Employment Issues
  Beth D. Kivel and Joel W. Wells
• The Americans with Disabilities Act and Inclusive Personnel and Employment Policy
  Richard O. Salsgiver
• Linguistic Diversity and Organizational Communication Policy
  Ovetta H. Harris

Part IV: Organizational Structure and Communication

• Ethnicity, Gender, Earnings, Occupational Rank, and Job Satisfaction in the Public Social Services: What Do Workers Say?
  R. L. McNeely, Marty Sapp, and Alfrieda Daly
• African American Women in Academic Leadership
  Jeanette Jennings, Ruth R. Martin, and Phyllis Ivory Vroom
• Conflict, Cooperation, and Institutional Goal Attainment in Diversity: Improving Relationships between Urban Organizations and Neighborhood Residents
  R. L. McNeely, Marty Sapp, and Henry J. Meyer
• Multicultural Communication in Human Services Organizations
  Joyce O. Beckett and Delores Dungee-Anderson
• Latino Diversity in Communication in the Workplace
  Humberto Fabelo-Alcover and Karen M. Sowers

Part V: Organizational Development Efforts as Change Processes

• Implications of the Americans with Disabilities Act for Institutions with Student Teaching, Practicum, and Internship Requirements
  Sue Schmitt
• Managing Biculturalism at the Workplace: A Group Approach
  Nan Van Den Bergh
• The Consultation Circle: A Model for Team Consultation
  Carol F. Kuechler
• White Racial Identity: Theory, Research, and Implications for Organizational Contexts
  Caryn J. Block and Robert T. Carter
• Mentoring and Diversity in Organizations: Importance of Race and Gender in Work Relationships
  David A. Thomas

Part VI: Emerging Issues in the Workplace

• Workers’ Use of Supportive Workplace Policies: Variations by Gender, Race, and Class-Related Characteristics
  Susan J. Lambert
• Concerns of Employed Women: Issues for Employee Assistance Programs
  Glenda Dewberry Rooney
• African American Entrepreneurship and Work Force Diversity
  James I. Herbert
• The Afrocentric Paradigm and Workplace Diversity
  Jerome H. Schiele
• Diversity in the Workplace: Issues and Concerns of Africans and Asians
  Letha A. See
• Creating Fair Workplaces for Asian American Women: A Joint-Constructional Approach
  Gui-Young Hong
• Hawaiian Health, Native Healing, and Medical Hegemony
  Lana Ka’opua

Afterword

Index

About the Editor

About the Contributors