New Management in Human Services

2nd Edition

Preface

Introduction
Challenges for Leaders of National Human Services Organizations
David S. Liederman

Concepts of New Management
Leon Ginsberg

The Imperative of Professional Leadership in Public Service Management
Joseph J. Bevilacqua

MBA, MPA, MSW: Is There a Degree of Choice for Human Services Management?
Anthony A. Cupaiuolo, Grant Loavenbruck, and Kim Kiely

The Politics of Human Services Administration
Burton Gummer and Richard L. Edwards

The Dynamics of Team Management in the Human Services
David I. Siegel

Creating an "Intelligent Organization" in the Human Services
Edgar Colon

Managing the New Multicultural Workplace
Yvonne Asamoah

Women and Social Work Management
Lynne M. Healy, Catherine M. Havens, and Barbara A. Pine

Mentoring and Networking in Human Services
Michael J. Kelly and Kaitlin A. Post

Japanese Quality Management Techniques
Paul R. Keys

Total Quality Management in Health Care Settings: A Preliminary Framework for Successful Implementation
Erin Morrissey and Abraham Wandersman

Managing in a Changing Health Care Environment: A Case Study
Michael A. Harris

Administering Alternative Social Programs
Felice Davidson Perlmutter

Higher Education Leadership and Management
Frank B. Raymond III

Social Work Education for Nonprofit Management: Do We Want It?
Eleanor L. Brilliant and Langdon L. Holloway

Appendix A
Reinventing a Government Human Services Unit: A Case Example
George W. Appenzeller

Index

About the Editors

About the Contributors